| 招聘职位： | Technical Service Engineer(技术支持工程师) | 招聘人数： | 2 |  |
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| 性别要求： | 不限制 | 年龄要求： | 25到35岁 | ||
| 学历要求： | 本科及以上 | 专业要求： | 计算机类 | 收藏职位 | |
| 薪水待遇： | 面议 | 工作经历： | 5年以上 | 打印职位 | |
| 工作地区： | 深圳 | 招聘类型： | 全职 | 浏览次数： | 已被浏览了 次 |
| 发布时间： | 2013/1/7 | 截止时间： | 2013/2/6 | ||
职位名称：Technical Service Engineer(技术支持工程师)
爱德华光网络（深圳）有限公司 [查看公司简介和联系方式]
The Technical Service Engineer: Technical Assistance Center(Level 3),is responsible for providing the expertise necessary for the education and the support of his/her chosen product line to ADVA internal and external customers for the complete product life cycle.
The responsibility of this position includes the delivery of all Level 3 support services for the chosen product line:
?Support Level 2 TSE on escalated customer calls and resolve them according to the service-level agreement (SLA)
?Establish a close relationship with R&D and act as key interface between R&D and the Technical Service team.
?Generate, distribute and maintain technical tips and knowledge database articles
?Introduce new product releases to the Technical Service team and other internal and external customers:
1.Participate in regular meetings with R&D and Product Line Management to keep current on the product development and bug resolution
2.Identify and commun
The responsibility of this position includes the delivery of all Level 3 support services for the chosen product line:
?Support Level 2 TSE on escalated customer calls and resolve them according to the service-level agreement (SLA)
?Establish a close relationship with R&D and act as key interface between R&D and the Technical Service team.
?Generate, distribute and maintain technical tips and knowledge database articles
?Introduce new product releases to the Technical Service team and other internal and external customers:
1.Participate in regular meetings with R&D and Product Line Management to keep current on the product development and bug resolution
2.Identify and commun
| 联系人： | hr经理 | 邮编： | 518054 |
| 联系电话： | 请直接通过系统发送求职意向 | 传真： | |
| 电子邮件： | 请通过系统发送应聘意向 | 单位主页： | http://www.advaoptical.com |
| 地址： | 深圳市南山区海德二道茂业时代广场18楼 | ||
城域网的市场变化多端，因此对于一个成功的设备提供商来说，与客户保持紧密的合作至关重要。ADVA很重视新的光纤和以太网产品的开发，但并不是仅仅为了追求最新的技术，而是为了开发高级和有效的方案来解决客户所遇到的问题。ADVA将成熟的技术应用于城域客户，这对于成功来说至关重要。由于技术的革新，ADVA也相应的采用了新技术而继续走在市场的前面。
ADVA的光纤+以太网解决方案能够在独立于现有的网络架构，为电信和企业用户提供广泛的业务应用，降低总成本。
爱德华光网络深圳分公司是爱德华在城市投资的全资子公司，主要从事以太网产品线的研发以及生产工作。公司对深圳子公司的发展充满信心，并有计划在未来几年里继续加大在深圳的投入。我们期待着各位有识之士的加盟！
